THE AHEADS has responded to this demand by developing a multi channell communication solution that will give you an advantage over your competition. By providing toll free telephone support, live chat, and email management solutions, we can help you with anything from leveraging your marketing campaign to increasing online customer support. Since we understand the importance of each point of contact made with your customers, our professional call center agents undergo an extensive training process and a Sales and Customer Service Certification Course to ensure they understand your business and can drive campaign objectives. The end result is running a more efficient, reliable, and profitable business, while making your life a lot easier.

THE AHEADS is a leading edge communications solutions provider, headquartered in Naperville, Illinois.

By integrating our call center services, application-hosting services, web development/support and electronic business platforms, we are able to build customized solutions that suit our clients specific needs.

THE AHEADS competitive advantage is delivering a comprehensive suite of voice, live chat and email solutions faster, and at a lower cost than traditional approaches. Choose THE AHEADS, and make your possibilities limitless!

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Mail now to find out how THE AHEADS call center outsourcing solutions can help you! or Request a Free Quote Now!

Order taking
Our order taking answering service offer you the options you need to make sure your customers can reach you. Using state-of-the-art order taking answering service software, we can take information from your callers and rout it your email, text message capable cell phone, pager, fax, or by live operator relay.

Order taking is one of our specialty. Our order taking answering service clients rely on us for accurate data entry and reliable service. We constantly work with our order taking answering service clients to improve the quality of our order taking service. THE AHEADS will established itself as one of the leading order taking answering service for one reason - our people.

Our friendly, professional operators separate us from other business answering services and are a key reason why you should consider THE AHEADS as your order taking answering service solution.